Welcome to the SLTDA Complaint Management System (Beta Version)

In order to streamline complaints and better serve you more efficiently, we utilize a Complaint Management System. Every complaint is assigned a unique complaint number which is used to track the progress and responses online. Complete archives and history of all individual complaints are displayed for your reference. A valid email address is required to submit a complaint.

Open a New Complaint

Please provide as much detail as possible so we can best assist you. To update a previously submitted complaint, please login.

Check Status

Historical archives of all your current and prior complaints, along with responses, are included for your reference.

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